Data Deletion Policy
Last Updated: October 15, 2025
At Sara777, we value your trust and are committed to protecting your personal information. This Data Deletion Policy explains how you can request deletion of your account data, what information can be removed, and what records may be retained for legal, regulatory, security, or operational needs. By using our website, mobile application, or services, you agree to the responsible handling of data as described in this policy.
1. Your Right to Request Data Deletion
Every registered Sara777 user may request deletion of their account and related personal information. We respect your privacy rights and review deletion requests in line with applicable data protection practices. Some records may still be retained where required for government, taxation, audit, anti-fraud, or compliance purposes.
2. How to Request Data or Account Deletion
If you want to delete your Sara777 account or any eligible information linked with it, please contact our support team through the app support channel or email us.
Email: support@sara777s.com
When submitting your request, please include:
- Your registered name and email ID, if available.
- Your registered mobile number or contact number linked to the account.
- A short description of your deletion request.
For your security, we may ask you to verify your identity before we process the request.
3. Information Eligible for Deletion
After successful verification, we will delete or anonymize eligible information from our active systems, including:
- Personal profile details such as name, email, and mobile number.
- Login credentials, preferences, and account settings.
- Order, wallet, and in-app usage information where deletion is legally permitted.
- Cached, cookie, and session data stored on Sara777 servers.
4. Information We May Retain
Certain information may need to be retained for legal, financial, security, or operational reasons. This may include:
- Transaction, wallet, and payment records required for tax, accounting, or audits.
- Fraud prevention, dispute resolution, or abuse investigation records.
- System logs and security reports needed for compliance monitoring.
Any retained information is stored securely and used only for legitimate regulatory, security, or business purposes.
5. Processing Timeline
Once your request is received and verified, we aim to complete the deletion process within 15 to 30 business days. You will receive confirmation once your account and eligible data have been deleted or anonymized.
6. Important Notes Before Deletion
Before submitting a deletion request, please review your account carefully. Once deletion is completed:
- You may permanently lose access to your Sara777 account.
- Pending orders, wallet-related requests, rewards, or credits may no longer be available.
- Deleted data cannot be recovered in the future.
We recommend checking all account activity before sending a final deletion request.
7. Contact Us
If you have any questions or concerns about this Data Deletion Policy, please contact us at support@sara777s.com. Our support team will guide you through the process and help protect your data privacy rights.
Final Note
At Sara777, transparency, trust, and user control are important to us. We remain committed to offering a safe, secure, and privacy-focused experience for all users.
Thank you for choosing Sara777. Your privacy, security, and trust always come first.
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